A Smart Person once said:

A Smart Person once said

“Somebody is doing something today  … that you and I would be unhappy about if we knew of it. That’s inevitable: … the chances of … getting through the day without any bad behavior occurring is nil.    But we can have a huge effect in minimizing such activities by jumping on anything immediately when there is the slightest odor of impropriety. Your attitude on such matters, expressed by behavior as well as words, will be the most important factor in how the culture of your business develops. Culture, more than rule books, determines how an organization behaves.”

                         -  Warren Buffett

Can’t impress enough how true this is.  I’ve seen organizations with hundreds of pages of policies, yet the tone at the top – the culture, largely influences the everyday behavior and how folks conduct themselves.     

 

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